SHIPPING

Please note, all of our products are made to order and we aim to get it out to you as quickly as we can. As soon as it's shipped we will notify you. The average time is approximately 7-10 days from order to delivery. This can be extended during busier times. We will keep you updated.

UNITED KINGDOM (TRACKED & RECORDED DELIVERY)

Items will be sent using Royal Mail delivery services.

TRACKED DELIVERY for all UK purchases charged at £2.95

FREE DELIVERY on ALL ORDERS OVER £40

EUROPE:

FREE DELIVERY on ALL ORDERS OVER £80

UN-TRACKED - £5.99 

TRACKED - £10.99  ~ Royal Mail Tracked & Signed

USA, CANADA, AUSTRALIA

FREE DELIVERY on ALL ORDERS OVER £100

UN-TRACKED - £7.99 

TRACKED - £13.99  ~ Royal Mail Tracked & Signed

Delivery Times

Zone Delivery
UK 3 – 5 working days
Europe

4 – 7 working days

(can be extended to 30 days due to customs. If your order does not arrive in 30 days please contact us)

USA

Rest of the world

4 - 9 working days

Up to 14 working days

 

3. Import Taxes & Duties

Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by FROM THE TERRACES. For further details of charges, please contact your local customs office.

4. Customs & Regulations

Customers should check local postal regulations for restricted items, as FROM THE TERRACES cannot be held liable for any items that are not accepted into the regarding country.

5. Available Countries ~

Credit card payment is available in: Andorra, Australia, Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, the United States and the Vatican City State.

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