SHIPPING
Please note, all of our products are made to order and we aim to get it out to you as quickly as we can.
Our range of designs and options is ever-growing, we are working towards providing a choice of options and designs for every single team in in Europe and beyond, it is almost impossible for us to store every size for every product. We print and embroider everything once we have received your order. You should allow up to 7-10 working days for receipt, this can be extended during busier times. We will keep you updated. – where we can get it to you quicker we will. All customers will receive an email confirmation when the item is dispatched.
Orders over the weekend will be processed the next working day. Working days are classed as Monday to Fridays only, excluding UK Bank Holidays and Public Holidays. Deliveries are made between Monday and Saturday, excluding UK Bank Holidays and Public Holidays.
UNITED KINGDOM (SIGNED FOR DELIVERY)
Items will be sent using Royal Mail delivery services.
SIGNED DELIVERY for all UK purchases charged at £3.95
FREE DELIVERY on ALL ORDERS OVER £50
EUROPE:
FREE DELIVERY on ALL ORDERS OVER £80
TRACKED - £10.99 ~ Royal Mail Tracked & Signed
USA, CANADA, AUSTRALIA
FREE DELIVERY on ALL ORDERS OVER £100
TRACKED - £13.99 ~ Royal Mail Tracked & Signed
Delivery Times
| Zone | Delivery |
| UK | 5 – 10 working days |
| Europe |
4 – 7 working days (can be extended to 30 days due to customs. If your order does not arrive in 30 days please contact us) |
|
USA Rest of the world |
4 - 9 working days Up to 14 working days |
3. Import Taxes & Duties
Please be advised that customs charges and/or import duties are determined by the customs office of the regarding destination and where applicable, may be levied once the parcel arrives at the destination country.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by FROM THE TERRACES. For further details of charges, please contact your local customs office.
4. Customs & Regulations
Customers should check local postal regulations for restricted items, as FROM THE TERRACES cannot be held liable for any items that are not accepted into the regarding country.
5. Available Countries ~
Credit card payment is available in: Andorra, Australia, Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, the United States and the Vatican City State.